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Terms of service

Last updated: October 2026

Bookings

A booking request made online receives a booking ID. The booking is confirmed only when our team confirms the vehicle, timing and fare by phone, WhatsApp or email.

Fares and charges

Fares depend on the vehicle, duration and distance. Tolls, parking, state permits and driver allowance for outstation trips are charged as applicable and shared with your quote.

Changes and cancellations

You can request changes or cancellation through My Booking, by phone or on WhatsApp. Our team will confirm any applicable charges.

Conduct and safety

Passengers are expected to follow safety rules and treat drivers with respect. Smoking and alcohol are not permitted in vehicles.

Contact

Questions about these terms: +91 98450 31627 or newcarmobile@gmail.com.